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How To Give Back To Customers

brand loyalty customer experience small business marketing

 

Giving back to your customers is one of my favorite topics, seriously. It’s something I value deeply in my own business.

Because here’s the truth: I don’t want to have 15 clients I barely know. I want real relationships. I want to know what lights them up and cheer them on through it all. That’s what Brandakin is built on connection over numbers, always.

If you’re already giving back to your customers (or want to start), here are a few thoughtful and simple ideas:

💌 A handwritten thank you card
🎁 Digital gift cards
📚 A favorite book
✨ Branded stickers or notebooks
🖊️ Cute pens or sticky notes
🛍️ A freebie or coupon to your shop
📦 Free shipping on their next order
🛒 Support them by shopping from their store

Honestly, the options are endless and they don’t have to be expensive. What matters most is that your gift feels personal.

Lately, I’ve even started sending out quick questionnaires to learn more about my clients’ likes and dislikes, it makes curating gifts SO much more fun and intentional 💛

So go ahead and make space to pour into your people. It’s one of the best parts of running a business, and it goes a long way in building loyalty and connection.

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